You may discover the new collection on our homepage. On the JEWELRY page, you can apply filters on the color, price, collection, product type and style. You can also go to the COLLECTIONS page to see the products in their universe. Go to the INSPIRATIONS page to discover the products worn by our favorite APM girls. When you have chosen the pieces you would like to purchase, select your size (if needed) and quantity, and add to cart.
Click on the icon on the top right-hand corner, and click on "Create Account" with your email address.
In case you change your mind, you can cancel your order within 15 min. After those 15 minutes, we cannot guarantee the cancellation of your order.
It can happen that a product is out of stock. If you cannot find the product you are looking for on our website, you can reach us through our live chat and one of our Dedicated Advisors will assist you in the process.
All items are shipped in APM Monaco signature packaging.
Yes, the APM outer packaging is biodegradable.
APM Monaco products available for purchase online include necklaces, rings, bracelets, earrings, anklets, medals and pendants (clippable), T-shirts, sneakers, tote bags, pouches and jewelry boxes.
There are different types of earrings: - The single or mono earring: it is sold as 1 unit and doesn't come as a pair. If you want to create a pair, order this earring in 2 quantities or mix it with another APM mono earring. - The ear cuff or sliding earring: it does not require your ear to be pierced, you can adjust it on your ear. - The asymmetric earrings: the 2 earrings creating the pair don't have the same design. - The hoop earring: these earrings are in a hoop design - The underlobe earring: it is composed by 2 parts. The underlobe part can be placed behind your lobe while being visible, or it can be removed to wear the other part alone, as a stud.
The necklace is made of a chain and a pendant already assembled, the pendant cannot be removed. The clippable medal is sold alone, it does not come with the chain, and it can be easily clipped on the chain of your favorite bracelet or necklace.
Our products are made of 925 silver.
Some of our products are made with APM Alloy, which is made of 95% recycled raw material and 18K rose gold or yellow gold plated (3 microns). It is anti-tarnishing and anti-allergenic.
Stones used are zirconia, spinel, synthetic ruby, amethyst, tourmaline, apatite, nacre and fresh water pearls. Components vary from one product to another.
None of our products contain nickel or other unsuitable materials. Our company is ISO 9001-2000 certified.
Our jewels are carefully handcrafted by our experienced teams in our own ateliers. All of our stones are hand-set using high jewelry techniques. The surface treatments used allow our jewels to be guaranteed for 2 years whatever their use is. However, shocks, abrasive products and inappropriate use can alter the quality of the jewel faster.
Our jewels are carefully handcrafted by our experienced teams in our own ateliers. All of our stones are hand-set using high jewelry techniques. The surface treatments used allow our jewels to be guaranteed for 2 years whatever their use is. However, shocks, abrasive products and inappropriate use can alter the quality of the jewel faster. Outside of these years of warranty, we offer repair services for 20€.
apm.mc accepts the following types of payment for online purchases: Amex, Visa, Mastercard, Paypal, Google Pay,ShopPay Splitit and Apple Pay only on mobile. When selecting PayPal as a method of payment at checkout, you will be directed to the PayPal website to "Log In" and review the amount shown before clicking "Pay Now". Once this transaction is complete, you will then be redirected to apm.mc.
Our customers' privacy is of the utmost importance to us. All submitted personal and payment information are encrypted for your security.
A security code is made of 3 or 4 digits. This code is used to secure sales transactions made online. For American Express credit cards: the 4-digit code is printed on the front of your card, to the right of your main credit card number. For all other credit cards (Visa, Mastercard, Discover…): the 3-digit code is printed on the back of your credit card, in the signature box.
All the prices displayed online on apm.mc are tax inclusive.
Shipping & Delivery
We are using FedEx and DHL to deliver orders.
Order are delivered from Monday to Saturday.
APM Monaco ships to most parts of the world. Please find below the list of locations where apm.mc does not ship
Andorra Argentina Azerbaijan Balkans Belarus Bermuda Bosnia & Herzegovia Brazil Burundi Burma Cambodia Cameroon Central African Republic Chile China Colombia Congo Conakry Crimea Cuba
Egypt Faroe Island French Polynesia Gibraltar Greenland Guyana India Indonesia Isle of Man Iran Iraq Ivory Coast Jersey Kazakhstan Kenya Kiribati Kuwait Kyrgyztan North Korea Lebanon Libya Martinique Micronesia Moldova Mongolia Montenegro Morocco Myanmar Paraguay Peru Philippines Ukraine Uzbekistan Replublic of Guinea Reunion Island
Russia Serbia Sevastopol Seychelles Somalia South Sudan North Sudan
South Africa Syria Ukraine Venezuela Vietnam Wallis & Futuna Yemen Yugoslavia Zimbabwe
If you wish to deliver products in Mainland China, please visit our official Mainland China website www.apm-monaco.cn to place your order.
The delivery time frame depends on the product ordered. For non-personalizable products: You will receive your order within 7 days. For personalized jewels: - Round Medal necklace: you will receive your order within 2 weeks - Bangles & Lockets: you will receive your order within 3 weeks - Plates & Codex: you will receive your order within 6 weeks
Free shipping on any order above 95 EUR worldwide.
For orders below this amount, please see below the shipping costs in your local currency: United States: USD12 Australia: AUD16 Canada: CAD15 France, Germany, Italy, Spain & other countries: EUR9.95 Hong Kong SAR China: HKD90 Japan: JPY1200 Singapore: SGD16 Switzerland: CHF11 Taiwan (China): NTD300 United Arab Emirates: AED40 United Kingdom: GBP9
We do offer free shipping with the following minimum order in your local currency on apm.mc:
United States: USD115 Australia: AUD142 Canada: CAD142 France, Germany, Italy, Spain & other countries: EUR95 Hong Kong SAR China: HKD840 Japan: JPY11,860 Singapore: SGD153 Switzerland: CHF110 Taiwan (China): NTD3,290 United Arab Emirates: AED423 United Kingdom: GBP84
The security of the order delivery is one of our priorities. All APM Monaco online purchases require a signature upon delivery. All orders are delivered from Monday to Saturday by FedEx or DHL. If you are unavailable to sign for your package, the messenger will make a total of three delivery attempts on three consecutive business days. If you are still unavailable to sign for your package, the package will be temporarily hold at a local FedEx or DHL station near you.
APM Monaco will send you an email including the tracking number when your order is dispatched. You can use this number to track your order on the website of FedEx (www.fedex.com) or DHL (www.dhl.com). If you log in online to your APM Monaco Account, you may also follow your delivery by selecting My Account, and click on My Orders.
If you order has not been dispatched yet, we will be able to modify your delivery address. Unfortunately, once your order has been dispatched, we cannot modify your delivery address. You will need to contact FedEx or DHL directly in your country. Please note that FedEx may charge a fee for a change of address within the same country once an order is dispatched. FedEx will not accept any change of address in a different country. APM Monaco will not be responsible for any extra shipping charges related to changing your delivery address.
The satisfaction of our client is our priority. We are sending the readily available products in priority. It is therefore possible that your order may be shipped in several times. In this case, we will send you an email confirming the products sent.
Returns & Exchanges
Returning an item couldn't be easier! Products purchased on apm.mc may be exchanged or returned to apm.mc or to one of our APM Monaco boutiques, up to thirty days from the date of receipt.*
*For any purchase made between Nov 25-Dec 25, 2022, the exchange and return policy is extended until Jan 31, 2023.
We will accept products unworn, unused and undamaged, and accompanied by the original APM Monaco packaging. All the personalized products cannot be returned or exchanged. To locate a store near you, please visit our store locator.
Exchanges and Returns to apm.mc online: Kindly fill the Return and Exchange form included in the box or download it here. Return your jewel(s) in its (their) original packaging to: APM Monaco Return 3 Rue de L'Industrie 98000 Monaco +377 97 98 52 98
If you choose to return your jewelry with a tracking number, please notify us by email at email@example.com
We will process your request within 5 business days after receiving your jewelry. After received your products, we will send you an email to notify you about the refund. * Please note that APM Monaco is not responsible for the carrier fees for exchanges and returns. You may use your preferred carrier with tracking services and insurances to secure your package. APM Monaco will not be responsible for any loss during the transportation.
Exchanges and Returns to an APM Monaco boutique: Simply visit one of our APM Monaco boutiques with the item(s) purchased online to exchange or return. The refund will be issued within 24 hours after we received your return. To locate a store near you, please visit our store locator.
If the production process of your personalized jewel has not started yet, you can modifiy or cancel your order. Unfortunately, orders for customized products cannot be modified, cancelled, exchanged, or refunded once the production process had started.
If you returned your product by mail to apm.mc, the refund will be issued within 5 (five) business days after the returned product has been delivered to our warehouse for inspection, via the original method of payment by the customer. If you return your product to one of our stores, the refund will be issued usually within 24h after the returned product has been returned to the store. Please note that we can refund only products purchased online. Products purchased in one of our retail stores cannot be refunded.
For any questions, do not hesitate to email us at firstname.lastname@example.org or contact our customer service online.
Each ring product page includes a size guide. For more information, click here.
Each phalanx ring product page includes a size guide. For more information, click here.
Most of our necklaces have an adjustable length, between 42 cm and 65 cm.
Most of our bracelets have an adjustable length, between 16 cm and 21 cm. For more information, click here.
Our customized bangles come in 3 sizes: S, M and L. You may refer to the conversion table when you select your size to determine which size is the right one for you.
Our anklets come in 2 sizes: S & M. You may refer to the conversion table here to determine which size is right one for you.
Warranty & Repairs
We guarantee our jewels 2 years international warranty on every product except accessories. Customers with valid proof of purchase could enjoy our complimentary repair services however the warranty will not cover any mistreatments of the jewels for example; but are not limited to, surface scratches, color fading under normal wear and tear, missing components or any damages resulting from misuse and hence a small repair fee will be occurred. Please contact us by clicking here for more details.
If your product is not under warranty anymore, we still offer repair services for 20 Euros. The out-of-warranty repairs include the repair, the verification of the stones setting, the weld control, the polishing, the surface treatment that will restore your jewel to its original appearance, as well as a new 6-month warranty.
To repair an APM Monaco jewel, bring it to an APM boutique or contact us by clicking here.To locate the closest boutique, please visit our store locator.
Yes, we offer complimentary cleaning services which are done with an ultrasonic machine.To locate the closest boutique, please visit our store locator. If you don't have any boutique close to you, please contact us by clicking here.
Since 1982, APM Monaco jewelry is unique and our designs are authentic. We respect all social and ecological standards. Each jewel is handcrafted in our factories, in a traditional way and, above all, with the techniques of fine jewelry. We use only high quality materials. In order to guarantee the authenticity of APM Monaco jewelry, we advise you to buy online at www.apm.mc, Tmall, JD or in one of our boutiques. If you have a doubt regarding the authenticity of your products, you can contact us by clicking here.
Personalisation & Engraving
You can personalize your jewel with letters and symbols of your choice. You can also, for some products, engrave the back of your jewel with a handwritten message or a drawing.Visit our PERSONALIZED JEWELS page and unleash your creativity!
Depending on the size of your jewel (small or big medal), and depending on the font size you selected (from S to XL), you will be able to choose from 1 to 5 letters, numbers or symbols.Visit our PERSONALIZED JEWELS page and unleash your creativity!
No, you need to select one or more letters, numbers or symbols to personalize the front of your jewel.
Yes, we offer complimentary engraving on a selection of necklaces and medals (clippable). You can engrave your jewel with a typed message in a specific font (3 size fonts available), with your own handwritten message or with a drawing.To view the jewels that you can engrave, visit our PERSONALIZED JEWELS page.
No, we offer complimentary engraving only on a selection of necklaces and medals (clippable). To view the jewels that you can engrave, visit our PERSONALIZED JEWELS page.
There are 3 different options to engrave your jewel: - Upload an image of a handwritten message or a drawing (maximum size: 2 MB) - Engrave a message with a pre-defined font by typing on your keyboard (3 font sizes available) - Draw your message or your picture (recommended with an iPad pen) If we are unable to engrave the message you requested, our Dedicated Advisors will be available to assist you and discuss further options. Don’t hesitate to contact us!
No, you can only engrave the back of your jewel.
Below are the guidelines for the option "Upload your message or drawing". They will help you to get the best results: - Do create a simple line drawing or handwriting, avoid complicated drawings or images - Avoid shading or fill - Adjust the scale to find the perfect proportion on the back of your jewel. If we are unable to engrave the handwritten message you requested, our Dedicated Advisors will be available to assist you and discuss further options. Don’t hesitate to contact us!
Images representing celebrities, brands, public figures, and messages with a political, violent, sexual or rude content will not be accepted. *File, message or picture representing celebrities, brands, public figures, or illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and political campaigning, commercial solicitation are not accepted by APM Monaco.
APM Monaco has the right but not the obligation to monitor and edit or remove any order or content. APM Monaco takes no responsibility and assumes no liability for any content uploaded written or drawn by you or any third party. You represent and warrant that you own or otherwise control all of the rights to the content that you upload write or draw; that use of the content you upload write or draw will not cause injury to any person or entity; and that you will indemnify APM Monaco for all claims resulting from content you upload write or draw.Learn how to engrave your own handwriting message with this video by clicking here.
You will receive your order within 2 weeks.
No, the engraving of your jewel is complimentary.
The personalized jewels cannot be modified, returned or exchanged.
The Wonderland Program was created to "enjoy now, protect our future". APM Monaco aims to establishing a connection with customer based on trust, quality and longevity: - Enjoy a 2-year worldwide warranty - Enjoy a lifetime repair (20 Euros beyond warranty) - Enjoy a lifetime professional cleaning in APM boutique - Recycle your preloved APM jewelry and enjoy a credit towards your next purchase.
All APM Monaco boutiques provide a lifetime professional cleaning.
Enjoy a 2-year worldwide warranty and lifetime repair services. Beyond the initial 2-year warranty, APM will repair your jewelry to its original appearance for 20 Euros.
Return your jewelry to us, it will be recycled and created into a new piece. 15% of the original value of your returned jewels will be deducted from your next purchase. A maximum of 15% per purchase can be covered by the reward you received from your returned jewelry.
No, you can only recycle APM Monaco jewelry.
Yes, the Wonderland Program is free of charge.
To enter into the Wonderland Program, you simply need to be an APM client. Check your profile to see your purchase history, the warranty of your jewelry and to recycle your pieces.
There is no specific condition for your jewelry to be return for recycling.
You can return your jewelry for recycling in any APM Monaco boutique. To locate a store near you, please visit our store locator.
No, you can only use your credit to buy jewelry in one of our boutiques.
APM Monaco S.A.M. (APM SAM) is committed as a matter of its organizational policy and commercial operations to website accessibility for all users of this website, including all users with disabilities. In particular, APM SAM has committed as an integral component of its ongoing website development process and policies to conformance with generally recognized and accepted guidelines and/or standards for website accessibility (the “Standards”), which are currently at least the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 at Levels A and AA (“WCAG”). While these Standards may change and/or evolve over time, it has been and continues to be APM SAM’s express policy, which will be implemented with the additional guidance of a third-party accessibility expert, to devote its resources to continually enhance the design and features of this website so as not to discriminate against or deny access to any disabled users of the website. As part of its policy and ongoing commitment to website accessibility, APM SAM is making available this accessibility statement and the dedicated accessibility email address below in order to address any accessibility issues that individual users of this website may encounter and for which they seek a reasonable accommodation or auxiliary aid.
 APM SAM is a Monegasque public limited company (societe anonyme) separately organized and existing under the laws of the Principality of Monaco.
APM SAM is taking the following measures to ensure accessibility of this website:Include accessibility as a requirement for all web content consistent with current Standards. Assign clear accessibility goals and responsibilities. Ensure content authors have accessibility knowledge and skills. Include accessibility as part of our mission. Include accessibility throughout our internal policies. Usability test for participants with disabilities.
If you have a disability and believe that the format of any material on this website interferes with your ability to access the information, please contact our dedicated accessibility email address: email@example.com.
To enable us to respond in a manner most helpful to you, please notify us in the first instance by emailing the following information to firstname.lastname@example.org : - the nature of the accessibility problem you experienced, - the web address (URL) of the requested material you tried to access, - your preferred format in which you want to receive the material (electronic format (ASCII, etc.), standard print, large print, etc.), and - your contact information so that we can work with you to address any accessibility issues you may have experienced.In particular, if you have difficulty accessing information on this site, particularly if using assistive technology, including screen readers, eye tracking devices, or voice recognition software, please contact us. We'll get back to you as soon as we can in order to address the requests and to provide the information you're seeking.
Our Dedicated Advisors are available 24/7 to assist you through different channels.
LIVE CHAT Click here to chat with one of our Dedicated Advisors.This will open our Chat Live window.
WHATSAPP Customer Care, Return & Exchange, QuestionsUnfortunately, we do not support calls through WhatsApp at this time.+33 7 57 90 33 93 (Whatsapp Only)
WECHAT Scan the QR code here to chat with one of our Dedicated Advisors.
Enquiries about digital collaborations For digital collaborations, please send an email to email@example.com
Enquiries about job opportunities If you would like to join APM Monaco, please contact us at firstname.lastname@example.org
Follow our LinkedIn account to discover new opportunities.
You can redeem the Gift Card code received by email during the checkout process on apm.mc. Gift cards can be used as many times as desired until the balance runs out If you purchase goods in excess of the value of the e-Gift card, you can pay the extra amount using another payment method.
You can only use one gift card per purchase. However, you can combine it with a discount code and other payment methods offered at checkout.
No, the gift card is an E-gift card that can only be used on our website apm.mc.
The Gift Card is valid for 1 year, starting from the date of purchase.
Yes, you can use your gift card more than once provided there is still a balance remaining.
APM Monaco cannot be held responsible for the loss or deletion of your Gift Card’s code.
Jewelry purchased with gift card can be exchanged but not refunded.
Please note that the Gift Card cannot be returned or exchanged. However, items purchased via the Gift Card can be exchanged only.
You cannot check your gift card balance, please contact our customer care to know it.